Spacious Miami Retreat with Private Pool

Positive: Everything was perfect! The house is the same as the pictures! Amazing! Thank you!

Overall, these issues significantly disrupted our comfort and safety throughout the stay and fell well short of what was Positive: The location was really good and near to everything. Negative: Unfortunately, our stay was marred by a number of significant issues, many of which were reported during our stay but never resolved: 1. Air Conditioning – The AC unit was not working, making the rooms uncomfortably warm throughout the stay. 2. Wi-Fi – Coverage was inconsistent throughout the property, with frequent disconnections that made it difficult to work or stream reliably. 3. Pool Access – The most-used section of the pool was non-functional, and the pool was automatically shut off every evening — exactly when it was needed most. Our repeated requests to have it turned back on were declined each time. 4. Furniture & Amenities – Multiple pieces of furniture were broken, the sofa was visibly dirty, and the bathroom had an active leak. The refrigerator’s ice maker did not work, the water bottle dispenser was non-functional, and the coffee maker was low-quality and had an unpleasant odor. 5. Pest Issues – Lizards were present throughout the property, including inside the house, which was unsanitary and unsettling. 6. Misrepresented Bedroom Count – The listing advertised a 4-bedroom apartment, but in reality it is a 3-bedroom unit. The “4th bedroom” was a converted study with a single bed in a cramped, poorly ventilated room — this is a clear misrepresentation of the listing. 7. Staircase Safety Hazard – The staircase was narrow, steep, and felt unsafe to use, posing a genuine fall risk for guests. 8. Upstairs Bedrooms – The two upper-level bedrooms were notably small and remained uncomfortably hot throughout the stay, likely due to poor insulation and the non-functioning AC.

In one word, horrible and I do not recommend this house to anyone. Positive: Very disappointing and definitely not worth the price. The property was not properly cleaned or prepared for our arrival. There was dust and trash behind and under the beds, the grill was extremely dirty, and the pool was dirty when we arrived. The hot tub and pool filtration system were not working properly, and there were several other maintenance issues. The check-in process was also extremely frustrating—we waited outside for about 45 minutes because we were not provided with the access code and could not reach anyone. As soon as we arrived and saw the condition of the property, we contacted the manager, Christina, and explained how disappointed we were with the condition of the house. We immediately requested to shorten our stay by two days because the property was not what we expected and did not match the price we paid. Christina informed us that she had passed our request and all the information to the owner. However, despite our messages and follow-up questions, we never received a response from the owner. We waited until Sunday, hoping to receive an answer, but no one responded. Because of this, we decided not to wait any longer and left the property on Sunday, one day earlier than originally planned. We believe that the lack of response and the failure to address our concerns made an already disappointing situation even worse. The overall condition of the property did not match the price we paid or our expectations. Our family vacation was negatively affected by this experience. I would not recommend this property. Negative: Very disappointing experience and absolutely not worth the price we paid. The property was not properly cleaned or prepared for our arrival. There was a lot of dust and trash under and behind the beds, the grill was extremely dirty, the pool was dirty when we arrived, the pool filtration system and hot tub were not working properly, and there were several other maintenance issues. The check-in was also very frustrating. We were not given the access code in advance and had to wait outside for about 45 minutes trying to reach someone. As soon as we saw the condition of the property, we contacted the manager and requested to shorten our stay by two days because we were extremely disappointed. The manager said our request had been forwarded to the owner, but despite our follow-up messages, we never received a response. We waited until Sunday and, without receiving any answer, left the property one day earlier than planned. The condition of the house did not match the listing or the price we paid, and this experience negatively affected our family vacation. We would not recommend this property and strongly suggest future guests consider the reviews carefully before booking.

Not do magnificent villa Positive: Location was great for getting to all the tourist spots in and around Miami including the airport. Negative: Property was not clean & there was a smell which got worse as week went on We found crumbs in the fridge & hairs in utensil drawers . .Sliding door on upstairs bathroom couldn't close. Reported on Sat we arrived . Eventually replaced with an ordinary door on Wed . Glass door into downstairs bedroom which made privacy in that bedroom difficult....you could see bed, shower & toilet clearly from main hall of the property where pool table is located. We hung a towel over the door . Also second bedroom adjoining main bedroom connected by 2 opaque glass sliding doors. Could be awkward when sharing with others . Communication with property owner prior to stay was dreadful. Spa pool was not able to be used dedpite being listed as a feature of the property. . Pool deck area was very tired & in need of tlc. No cushions for sun loungers . Broken patio furniture. We checked out 4 days early !!!

I have traveled extensively throughout the United States for over 15 years and have never experienced such a disappointi Positive: Beautiful old house with many charming architectural details, located in a quiet neighborhood with easy access to I-95. The pool was also a positive surprise, as it was genuinely deep and enjoyable. Unfortunately, the property was poorly maintained and not clean upon arrival. We found dog poop by the pool, oil dripping from the range hood onto the stovetop, dirty kitchen surfaces and floors, dirty disches, piles of trash bags next to the grill, uneaten food on sofa and dog hair throughout the house despite pets not being allowed. Several advertised amenities were broken, including games shown in the listing photos. Negative: Many essential facilities were not functioning properly. None of the three showers were fully usable when we arrived, bathroom faucet did not work, the kitchen faucet was broken, and neither of the two ovens was operational. Communication with the hosts was extremely disappointing. After requesting copies of our passports immediately following payment, they stopped responding to messages entirely. Even Booking.com customer service was unable to reach them. Upon arrival, we received a message threatening a $1,000 fine and immediate eviction for parties or excessive noise, despite the hosts knowing we were traveling as a family with children. This made us genuinely concerned about our stay. At this point we requested change of accommodation from Booking.com customer service and full refund, but it never happened. A repair technician spent most of the following day at the property fixing some issues, which significantly disrupted our vacation. While a few problems were addressed, many remained unresolved for the duration of our stay. We paid over $2,000 for three nights and ultimately stayed in a property that was dirty, poorly maintained, and only partially functional. Booking.com provided a small 10% credit, but the hosts offered no compensation and never communicated with us.